🔒 Data Security

Sona Beat's Privacy Policy — Your data is safe with us

When you use Sona Beat, we are fully transparent about how your personal data is collected and protected. This privacy policy clearly explains what information we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026
🛡️ Core Privacy Principles
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Your Data Is Never Sold
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Secured with SSL Encryption
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Fully Transparent Process
Everything on Your Terms
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GDPR Compliance
✦ What Sets Our Privacy Policy Apart

Our 6 Commitments to Protecting Your Data

At Sona Beat, your privacy is not just a policy — it is part of who we are.

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Industry-Grade Encryption

All your data is protected with 256-bit SSL encryption — from payment details to personal identity, everything is secured with bank-grade security.

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Your Data Is Never Sold

Sona Beat will never sell your personal data to any third party. Your name, phone number, or email will never reach an advertiser's hands — that is our firm commitment.

Consent-Based Collection

We only collect information you have voluntarily provided or that is strictly necessary to operate the service. No additional data is collected without your consent.

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Full Transparency

What data is collected, why it's collected, how long it's kept, and who can access it — it's all clearly explained in this Privacy Policy. No hidden terms.

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Right to Erasure

You may request deletion of your personal data at any time. Barring any legal obligations, we will erase your data within the specified timeframe.

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Adherence to International Standards

Sona Beat adheres to international privacy standards. We take every precaution to protect your data and conduct regular reviews of our security practices.

This Privacy Policy applies to all services on the Sona Beat (sonabeat.com) platform. By using Sona Beat, you are considered to have accepted the terms of this policy. Our support team is always ready to help with any questions you may have.

1

What Types of Data We Collect

When you create an account and use our services on Sona Beat, we collect certain necessary information. This helps us deliver the best possible experience and ensure secure transactions.

Data Type Example Why It's Needed
Identity Information Full name, date of birth, NID/passport number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Verification & Communication
Financial Information BKash/Nagad Number, Bank Account Deposit & Withdrawal Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Usage Data Betting history, session duration, preferences Service Improvement & Personalization

We will never ask for your social media password, bank PIN, or any other sensitive access credentials. If you ever receive such a request, it is not from Sona Beat.

2

How We Collect Your Information

Sona Beat collects your information through several methods. You have the right to know exactly how each type of data is gathered:

  • Directly Provided Information: Information you provide directly when filling out the registration form, updating your profile, or contacting our support team.
  • Automatically Collected Data: Technical information collected automatically while using the platform — such as log files, cookies, and session data.
  • Payment Processor: Transaction data received from payment gateways when transacting via bKash, Nagad, or bank transfer.
  • KYC Verification: Information obtained from documents submitted for identity verification.
  • Third Parties (Limited): Limited verification data received from trusted partners for fraud prevention purposes.

Our website has no third-party ad trackers or data brokers. Your browsing behavior is never shared with any advertising network.

3

Purpose of Data Use

Sona Beat is committed to honoring your privacy. Any data we collect is used solely for the purposes listed below — nothing more:

  • Account Management: Creating, verifying, and keeping your account secure.
  • Transaction Processing: For processing deposits, withdrawals, and bonus payments.
  • Customer Support: Helping resolve your questions and issues.
  • Security Assurance: Prevention of fraud, money laundering, and other illegal activities.
  • Legal Obligations: Meeting regulatory compliance requirements.
  • Service Improvement: Statistical analysis to enhance your experience on the platform.
  • Promotional Communications: Promotional offers and updates are sent only with your consent.

You can unsubscribe from promotional emails or SMS at any time — through your account settings or by emailing support@sonabeat.com.

4

Data Sharing & Disclosure

Sona Beat never sells your personal data under any circumstances. However, limited information may be shared in specific situations:

  • Payment Processor: Necessary financial information is shared with payment platforms such as bKash, Nagad, and Rocket to process transactions.
  • KYC Partner: Document information may be shared with trusted verification services for identity confirmation purposes.
  • Law Enforcement Agencies: We are legally required to disclose information in response to a court order or a lawful request from a government authority.
  • Anti-Fraud System: Limited technical data may be shared with specialist security platforms for fraud prevention purposes.

In all of the above cases, only the minimum necessary data is shared. All partners are contractually bound to uphold our privacy standards.

If Sona Beat undergoes a change in ownership or business operations, user data may be transferred to the new owner. Prior notice will be given in such cases.

5

Cookies & Tracking Technologies

Sona Beat uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

Cookie Type Purpose Validity
Essential Cookies Login Session, Security Token Deleted at end of session
Functional Cookies Language Preference, Interface Settings 1 Year
Analytics Cookies Page visits, usage patterns 90 Days
Security Cookies Fraud Detection 30 Days

You can manage cookies through your browser settings. However, disabling essential cookies may affect the performance of certain platform features.

6

Data Retention Period

Sona Beat does not retain any data longer than necessary. Retention periods depend on the type of data and applicable legal obligations:

  • Active Account Data: Retained for as long as your account remains active.
  • Transaction Records: Retained for a minimum of 5 years in compliance with financial regulatory requirements.
  • KYC Documents: Retained for up to 5 years after account closure.
  • Communication Records: Support tickets and emails are retained for up to 2 years.
  • Log & Technical Data: Typically deleted within 90 days.

Upon account closure, all data beyond what is required by legal obligations will be deleted within the specified timeframe. Contact us to submit a data deletion request.

7

Your Rights

Under Sona Beat's Privacy Policy, you have the following important rights. To exercise any of these rights, contact us at support@sonabeat.com:

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Right to Access

You can request to see what information we hold about you. You will be informed within 30 days of your request.

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Right to Rectification

If any of your information is incorrect or outdated, you may submit a request to have it corrected.

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Right to Erasure

You can request the deletion of your data where there is no legal obligation to retain it.

Right to Object to Processing

You can object to your data being used for marketing purposes and opt out of promotional communications.

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Right to Data Portability

You can request your data in a portable format (JSON/CSV).

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Right to Restrict Processing

In certain circumstances, you can request that the processing of your data be temporarily suspended.

We typically respond to all rights-related requests within 30 business days. Complex requests may take a little longer — but we will always keep you informed.

8

Child Protection Policy

Sona Beat strictly does not provide services to anyone under the age of 18. In line with our Privacy Policy, we do not knowingly collect personal data from minors.

  • Age verification is mandatory at the time of registration.
  • In suspicious cases, age is re-verified through KYC documents.
  • If an underage account is detected, it is immediately suspended and all associated data is erased.
  • If a parent or guardian believes their child is using Sona Beat, please contact us immediately at support@sonabeat.com.

Responsible betting is our top priority. To learn more about child protection, please visit our Responsible Gaming View Page.

9

Privacy Policy Updates

Sona Beat may update this privacy policy from time to time. Depending on the nature and significance of the changes, we will notify you in the following ways:

  • Minor Updates: The "Last Updated" date at the top of the page will be changed.
  • Notable Changes: A notice will be sent to your registered email and a banner will be displayed on the site.
  • Material Changes: You will be notified by email at least 14 days before the changes take effect, and re-consent may be requested.

Continued use of Sona Beat after any changes take effect will be considered acceptance of the updated Privacy Policy. If you do not agree, you may request to close your account.

10

Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us:

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Email
support@sonabeat.com
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Live Chat
24/7 Support Available
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Response Time
Up to 48 Hours

This privacy policy was last January 2026— last updated. Sona Beat always respects your privacy and is committed to keeping your data safe.

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