Betting is entertainment — not a livelihood. Sona Beat believes every player should know their own limits. We give you the right tools and support to keep the game fun, never stressful.
At Sona Beat, we believe responsible gaming isn't just a policy — it sits at the heart of every decision we make. Millions of bettors across Bangladesh use our platform every day, and we're committed to ensuring the experience stays fun, controlled, and compatible with everyday life.
Responsible gaming means staying within your budget, not chasing losses with bigger bets, and not letting betting take over your life. Sona Beat provides a range of effective tools and resources to keep you informed and in control.
Our support team is always here for you. If you ever feel like things are getting out of control, reach out to us today — no judgment, just help.
Responsible betting is a journey, not a destination. Small steps lead to big changes. Sona Beat is always here for you.
Decide in advance how much you're willing to spend on betting each month. Stick to that limit — even when you're winning.
Chasing losses by placing bigger bets is the biggest mistake you can make. Take a break and think with a clear head.
Betting is a form of entertainment. Treating it as a regular source of income only leads to bigger problems.
Avoid long, unbroken betting sessions. Set a daily time limit for yourself and stick to it.
Talk openly with the people close to you about your gaming experiences and any concerns. You don't have to carry it all alone.
Free tools we provide to keep your betting experience safe and in control
Set a maximum deposit amount for each day, week, or month before you start. Limits take effect immediately once set. Any increase requires a mandatory 72-hour waiting period.
Set your own time limit for how long you play in one session. When the time is up, you'll receive an automatic alert — and the session can be closed automatically if needed.
If you feel like you need some distance, you can temporarily suspend your account for a set period. Options range from 1 week all the way to permanent exclusion.
You can view your full betting history, deposits, withdrawals, and session times at any time. The best way to understand your habits is to look at your own history.
You'll receive automatic reminders at regular intervals to let you know how long you've been playing and check that everything is okay.
In addition to permanent exclusion, you can set a cooling-off period ranging from 24 hours to 6 weeks. During this time, logging in or placing bets will not be possible.
Betting addiction is a real problem that gradually affects every area of life. If you or someone close to you shows any of the signs below, seek help without delay. There's no shame in it — with the right support, recovery is absolutely possible.
If you regularly notice two or more of the signs below, don't wait — reach out to Sona Beat support or speak with a professional.
Answer the questions below honestly — this is just for you
Answer each question honestly. Your responses are completely private.
All features can be activated in just a few clicks from Sona Beat Account Settings
Go to Account Settings → Responsible Gaming → Deposit Limit to set daily, weekly, or monthly limits. Reductions take effect immediately. Increases require a 72-hour waiting period.
Go to Account Settings → Session Limits to set your daily maximum playtime. You'll receive automatic alerts when the time is up, and you can lock your account if needed.
Go to Account Settings → Self-Exclusion and choose from 1 week, 1 month, 6 months, or permanent exclusion. Once activated, this cannot be reversed. You can also apply by contacting support directly.
From Account → Activity History, view a full breakdown of your betting, transactions, and sessions over the last 30/90/180 days. It's the most effective way to understand your own habits.
Bonus offers and promotional messages can sometimes encourage more betting. If you'd prefer, you can opt out of all promotional communications — go to Account Settings → Notifications.
For any issue, reach us via 24/7 live chat or at support@sonabeat.com. Our trained support team will help you without judgment.
Find answers to the most frequently asked questions here
Join Sona Beat — where entertainment and safety go hand in hand. Open your free account today.